DisplayRide is committed to protecting the interests of its driver-customers, whether it is in case of false allegations during a ride, or to get neutral and clear evidence of an incident/accident during a ride.
Currently, we offer the following support services for our driver-customers:
Deactivation Support System
Provides video summaries for last 3 days (if available) to the email registered with your account. This will assist you to identify a specific ride and its timing to request a detailed audio/video record. You can optionally send this to Legal Rideshare for free initial consultation.
Incident Detail Report
You can get 10 minutes of detailed video and (if available/enabled) audio starting at a specific time sent to your registered email. We limit this to 1 report per month due to excessive data costs with generation this video & audio. You can optionally send this to Legal Rideshare for free initial consultation.
Telematics Reports (Available only if subscribed to Telematics)
We offer three reports to telematics subscribers:
- Monthly Driving Report: Sent automatically to your registered email. Includes mileage, Safety Scores, Eco Scores & their components.
- Accident Report: Automatically generated and sent to registered email when an accident is detected. Includes location information, speed, braking etc plus audio/video 3 minutes prior/after accident was detected. Can be optionally sent to Legal Rideshare for free initial consultation.
- Emergency Video Request: Automatically generated and sent to your phone & registered email, this report provides the video/audio that was created when the Emergency Video Request button is pressed on the touch screen. A SMS message is also sent to the Emergency contact with a note to check on the driver along with the driver phone, location and a link to live stream, if so desired.
NOTE:Historical telematics, accident and last Emergency video request reports can be requested; they will be sent to the registered email.
Customer Support in Real-Time (Future feature)
To access any of the services noted above, you have the option to: 1) Click the button below or 2) Email us at email@example.com or 3) Call us at 408.290.1936