Terms and Conditions
Service Description & Use
The DisplayRide Rideshare Monitoring Platform (RMP) is included as part of the subscription service. The Rideshare Monitoring Platform (hardware and software, including the Cameras, Storage Disk Card, and Wireless SIM Card) is the property of DisplayRide Inc. and will be returned to DisplayRide if the service is cancelled.
The DisplayRide Rideshare Monitoring Platform (RMP) will be used for legitimate purposes only, as dictated by law and typically entails monitoring the inside and outside of a private vehicle that is employed for a gig (rideshare, delivery, transport et al) . DisplayRide will not be responsible for any misuse of the platform. By purchasing the service platform, you agree that you will not employ the service or platform for any use that is considered illegal or unethical.
DisplayRide, in its effort to continuously improve, adds new features or modify/refine/eliminate existing ones, as it deems appropriate. DisplayRide will make every reasonable attempt to notify users of these updates. Typically, features will be updated remotely and will not require any action by the user. If any new value-added features that entail an additional cost, are introduced, users are promptly notified and may choose to add or ignore the features. There will be no impact on their current level of service.
By use of the RMP service you agree that you will abide by local regulations when using this service/product.
You agree that this platform is used for personal or intended use only, and may be used with rideshare or similar commercial purposes (e.g. delivery, transportation etc.)
DisplayRide, from time to time, may use SMS Messaging service to reach out to you via your registered phone number; you will be responsible for any charges for receiving any SMS messages.
Service Duration & Charges
If stated, you agree to keep the service/product for the duration from time of delivery. Subsequently, you may choose to continue the service based on the terms & conditions at the time of renewal.
You agree that your credit card on file will be charged the noted monthly recurring charge unless cancelled. The charges will typically be made on the renewal date for the upcoming month. It is your responsible to notify DisplayRide promptly of any changes to your Credit Card on file. You may also update Credit Card details via your self-help portal.
If you have used a promotional code, appropriate discounts will be automatically applied. Should you terminate your qualification for the promotional code, DisplayRide may choose to terminate the benefits at its discretion. DisplayRide will inform prior to any such changes.
Service Cancellation/Termination
Non-payment of the monthly subscription charges will result in a termination of service. DisplayRide, at its discretion, attempts to charge the card on file a few times and if unsuccessful, the service will be terminated. DisplayRide will notify any issues with charging the credit card to user and allow them to rectify the situation. If it persists, DisplayRide will terminate the service and notify the user.
All changes or cancellation will have to be made by contacting DisplayRide via email: info@displayride.com
Cancellation for non-performance of the service/product as described can be made only by writing to info@displayride.com And the RMP should be promptly returned within 7 days of cancellation to DisplayRide on the purchaser’s cost. On receipt, and validation of the issue, DisplayRide will release the security deposit, if any. Prior service-related payments are non-refundable. If the RMP is not received within 14 days after cancellation, DisplayRide will not refund any security deposit.
Early termination of service (i.e. prior to the subscription period) can be made by contacting DisplayRide via email: info@displayride.com Termination will entail a penalty for early termination of the contract (Usually $ 50) and DisplayRide will promptly charge the early penalty fees to the Credit Card on file. Furthermore, it is the responsibility of the subscriber to return the RMP to DisplayRide within 7 days of cancellation. If the RMP is not received by DisplayRide then DisplayRide will not release any security deposit.
Use & availability of data (Video/Audio/Telematics)
DisplayRide may access & use audio and video data as well as telematics data derived from the RMP for performance and testing purposes and as dictated by law. Further, public road-facing video and location data may be used by DisplayRide for other purposes including commercial use. This data does NOT include any user/driver specific information and is collected anonymously. No driver/user specific information will be used for any commercial purpose. Video/Audio data from the Cabin of the vehicle is NOT shared with anyone without the permission of the data owner. Typically, the owner of the data is the owner of the vehicle where the RMP based service is deployed. An exception to this when DisplayRide is legally obligated to share the data (for e.g. ordered by a court of law or relevant authorities).
DisplayRide makes every reasonable attempt to ensure that critical audio and video data, as well as other features are readily and continuously available; however, it is entirely possible that despite its best efforts, these may be subject to performance issues or issues outside its control (example, wireless service) and not always available. By use of this platform, you agree to not hold DisplayRide liable for any consequences resulting due to such issues.
You agree to not resell or use the RMP service/product, including all data, for competitive intelligence; this is solely for your personal use and any misuse may result in deactivation of the RMP service, and/or appropriate legal action by DisplayRide.
Warranty
The RMP device is under warranty for 2 years, provided it is actively under service. The warranty is for device and associated components, and is only valid when the RMP is being used as expected (and detailed in the user guide). Any modifications to the RMP and use in an unauthorized manner (example: connecting to the vehicle battery directly etc.) will void the warranty.
In order for warranty to be valid, the subscription should be contiguous to date; any disruption including non-payment and termination of subscription will negate the warranty.
Any issues with the RMP performance will be promptly notified to DisplayRide via email. DisplayRide will remotely troubleshoot and assess if the RMP is not working as expected. In case it deems so, DisplayRide will replace the device as soon as possible and pay the shipping charge; you will promptly ship the failed device and send DisplayRide the tracking number of the shipment.
Modifications to Terms & Conditions
DisplayRide has the right to modify the terms and conditions as it sees fit. It will strive to inform all stakeholders prior to making such changes but makes no guarantees.
DisplayRide has the right to modify the terms and conditions as it sees fit.
Promotions
Valid only with legitimate subscription of DisplayRide RMP Service.
Any monetary benefit will be payable via an e-gift card mailed to the email registered with the order, after 30 days.
